The two solutions are known to be the leading home security systems – both packed with cool features and tech specs for full-fledged safety of your belongings. There are some differences between the two, so let’s take a look at them.
Vivint charges for devices and a minimum of 29.99 USD should be paid for their service. Ring charges for devices only. There is no specific contract. The Ring monitoring services cost 10 USD if you prefer paying per month, or 100 USD per year. Hence, in the comparison Vivint vs. Ring, Ring definitely wins if you are looking for a budget plan. The monitoring cost of Vivint varies from 29.99 USD up to 44.99 USD per month, depending on the package you are purchasing. The Ring monitoring service costs 10 USD per month or 100 USD per year. This basic price comparison already tells a lot about the companies.
Vivint’s monthly cost of monitoring services is higher than Ring’s monthly cost of monitoring services. Here, in the comparison Vivint vs. Ring, Ring wins. However, you should also consider what services and options the companies offer. This Ring vs. Vivint comparison is not complete without items review. Ring and Vivint security options might explain the difference.
Vivint offers a full set of items and systems for home automation, as well as security systems, including all the components. You can purchase security cameras, motion, tilt, recessed door sensors, adjustable door and windows sensors, CO and smoke detectors, a medical pendant, and similar. Ring’s security systems and their components include video doorbells, indoor as well as outdoor security cameras, accessories. If you compare Vivint and Ring, you will notice immediately that the first option offers much more advanced systems and devices.
Both systems offered by Vivint and Ring are easy-to-use. Systems of Vivint, however, offer more options for integration with third-party solutions. If you wish to acquire Vivint best-rated home security systems sold by this enterprise, you don’t get any money-back guarantee. You can demand a service cancellation only in case of an emergency or an unfortunate event.
If you purchase alarm systems for home from Ring, you can get refunded completely within 30 days from the date of purchase.
Both Vivint and Ring are firms aimed to provide their clients with everything needed. They see it in different ways, though. In the case with Vivint, it is a must-to-be service. When you order Vivint best home security systems there, count on 49 to 199 USD of additional costs for their installation. Ring doesn’t provide professional installation services. instead, the company provides a comprehensive installation kit: a device and all the needed tools to install it. On the Ring website, you can find questions and answers on installation procedures, videos, guides. The company has made everything possible to provide reliable solutions to those who love DIY options.
Vivint has excellent customer service. An agent is available over their phone, mail, and in a live chat. They are online from Monday till Friday from 7 a.m. until 1 a.m., on Saturday – from 7.30 a.m. until midnight EST. Some useful resources are available, too: FAQ, Vivint Academy.
The ring has all the options online. You can write an agent on Twitter. You might want to contact them by mail or live chat. You can also call them. On the website, you can also find guides on the equipment.
When you compare security companies Vivint vs. Ring, you will see that the overall score of both of them is the same: 4.5. while by Vivint, the average experience is a little bit lower, by Ring, it is almost perfect, but less advanced devices cause the lower score than it could be otherwise.
Overview of Companies
Vivint
Overall Score – 4.5 out of 5
- Upfront Cost – Yes
- Monthly Monitoring Cost – 4.5 out of 5
- Equipment/Services/Features – 4.5 out of 5
- Easy to Use/Control (App) – 5 out of 5
- MoneyBack Guarantee – 4.5 out of 5
- Installation – 4.5 out of 5
- Customer Service – 4 out of 5
Ring
Overall Score – 4.5 out of 5
- Upfront Cost – No
- Monthly Monitoring Cost – 5.5 out of 5
- Equipment/Services/Features – 3.5 out of 5
- Easy to Use/Control (App) – 4 out of 5
- MoneyBack Guarantee – 5 out of 5
- Installation – 5 out of 5
- Customer Service – 5 out of 5
Similarities
Both companies are among the leaders in the market. Both Ring and Vivint offer complete systems as well as their components. Their customer support services are provided equally efficiently. And their apps allow controlling devices reliably and take urgent measures when needed. But with that, the similarities are over.
Differences
The devices offered by Vivint require professional installation, while with Ring, only DIY options are sold. Vivint app and devices are easily integrated into the platforms of third-party solutions,
such as:
- Google Home, for the second and third plan options;
- Smart Hub, for the second and third plan options;
- Philips Hue, for the second and third plan options;
- Amazon Echo, for the second and third plan options;
- Amazon Alexa;
- Nest Thermostat, for the second and third plan options;
- Element Thermostat, for the second and third plan options.
While the devices of Ring work just with Google Assistant as well as Alexa.
If you check Vivint vs. Ring cancellation policy and a money-back guarantee, you will see that Ring is much more flexible in this regard.
The prices offered by Ring are much more affordable, too. Ring doesn’t impose a contract, while to make all your Vivint items work, you are requested to sign a contract with them.
Vivint: Pros and Cons
There is a set of features that make Vivint a one-of-the-kind company. Here is a shortlist of these.
Pros
- The firm sells the best self-monitored home security system versions.
- The prices for Vivint equipment are quite affordable. They start from 29.99 USD per month, all the items are paid in advance and will cost you around 500 USD.
- They provide professional Vivint installation services. You don’t need to worry whether you do it right.
- Their customer support is available via a good number of channels and all their agents are actual Vivint employees. So, they are knowledgeable.
- Vivint devices can be integrated into the majority of smart home hubs and solutions.
Cons
- The Cancellation Policy is very rigid. A Moneyback guarantee doesn’t exist.
- Products are relatively expensive if you check any available home security cost comparison.
- No DIY installation options are available, and the prices for installation are not cheap (49 – 199 USD).
Ring: Pros and Cons
Just like Vivint, Ring offers some unique selling points, which cannot go unnoticed. Let’s take a look at them:
Pros
- Ring offers cheap products and plans.
- Customer support is excellent, the website is filled with useful information.
- DIY installation of all Ring devices, all the tools are included.
- Ring devices work both with Alexa plus Google Assistant.
- Excellent monitoring services.
- A Moneyback guarantee is provided.
- The cancellation policy is very flexible.
- All the procedures are performed online. You buy equipment, get instructions on how to assemble and mount them in a package.
Cons
- Much less advanced equipment than those best self-monitored home security system options sold by competitors.
- The systems cannot be integrated into a wide variety of smart solutions. Ring devices and systems work only with Alexa combined with Google Assistant. Other options are not supported.
Features
Vivint vs. Ring comparison is a complicated task because Vivint vs. Ring products and services are for different types of customers. While Vivint suggests advanced systems that integrate
with the smart solutions of most third parties (Google Home, for the second and the third plan, Alexa, Amazon Echo, Philips Hue, under the same conditions, Nest and Element Thermostat), Ring offers much simpler solutions though at very affordable prices (an entry sensor is as little as 20 USD, just as an example).
Contracts
Vivint vs. Ring contract comparison looks as follows. Vivint requires signing a minimum one-month contract for the basic plan (29.99 USD). Ring doesn’t require any contracts, but their monthly price for monitoring is too attractive to ignore it: 10 USD per month, by advance payment, you get two months of Ring monitoring for free.
Installation
In this Vivint vs. Ring review, you have read that Vivint devices require professional mechanic installation. Vivint installation services are paid. Their price might vary from 49 to 199 USD depending on the plan, devices, your location, and many other factors. Further, you will require their monitoring if you want all your devices to work at all. Vivint is an amazing option for the clients who love to have all included.
Ring offers DIY options. All the devices are supplied with the required tools and accessories. On the website, you can find all the needed instructions. There are installation guides, user guides, How to… videos and articles, and a lot of the most valuable information. Ring is an option for the clients who don’t have an endless budget, and for those who love DIY solutions.
Emergency Connections
When you buy a monitoring package from Ring, you buy 24/7 monitoring services. When their operators are alarmed about a break-in or another emergency, they will let the police or other body know about it without delays.
The options from Vivint depend greatly on the plan you select. Within the cheapest 29.99 USD option, the police will be notified immediately if something suspicious happens. If you select the Smart Home Video plan, you receive home automation including camera support.
Any Vivint vs. Ring home security comparison chart would show that both companies serve the needs of their customers. Even though the Vivint vs. Ring notifying of emergency services might be performed in different ways, an immediate reaction in the case of any emergency is guaranteed.
Conclusion
In this Vivint vs. Ring lawsuit, nobody wins. Even though Vivint has more advanced equipment, it loses in several aspects such as:
- Prices;
- Installation;
- Customer support.
Ring, on the contrary, could get the maximum in this rating if not outdated devices that can be integrated into the most basic platforms only.
When you compare Vivint and Ring security levels, you will see that they differ one from another pretty significantly. With Vivint, you are requested to buy at least a one-month subscription to get your devices to function properly. With Ring, you might buy the monitoring services (one month – 1 year) or might not. The cost of the professional Ring monitoring equals 10 USD. The service is worth purchasing.
Vivid doesn’t have a money-back guarantee. If you aren’t happy with your items, you can integrate it into a different system or just keep it. The Cancellation policy warns that you can cancel a plan only with a 30-day notice. An emergency cancellation option exists. However, it is used in cases such as death, illness, and similar. This option is applied based on the decision taken by the company.
With Ring, you can return any items you have ordered within 30 days from the exact day when the order was made. No questions are asked by the company, they just refund the money.