My Internet is Slow Woes: Slow Internet Despite Best Broadband Service

I’m glad I picked up the phone last night. Usually the ringer on our house phone is turned off because we never use it anyways. When my son was an infant we made the habit of keeping the house phone’s ringer turned off so as not to wake our sleeping angel who was easily awakened by loud obnoxious noises such as the trilling of a phone. Besides, everyone that’s important knows to call our cellphones and it’s not like we were missing any significant calls. Our home phone had become the junk mail folder in our email—littered with spam and telemarketers.

They always know the perfect time to call. Dinner. Nap time. Me time. Anytime is more valuable than speaking with someone trying to sell you something you don’t want which is why I picked up the phone as fast as possible (someone left the ringer on) so that it would stop ringing and so that I could abruptly hang up. I wasn’t surprised that it was a sales representative from a broadband service provider, nor was I surprised on their intent to keep me on the line and get my all-inclusive broadband, cable television, and phone upgraded. In fact, I think the sales rep was more surprised about my unwillingness to upgrade coverage and by my declining the offer despite it’s ability to save a few dollars each month.  Electing to have all these services covered by one-package sounds like a good idea, but it wasn’t right for my family from our previous experience. When I told him that I’d rather have my bandwidth used solely for Internet and not shared with my television cable service, he couldn’t provide me with a resolution to convince me to jump on the broadband bandwagon and to my surprise, he left our conversation recognizably defeated and willingly hung up without putting up any fight.  That’s a first. I was happy to have the satisfaction of not being an easy sell and also that it gave me inspiration for writing about an important topic that far too many of us experience. Slow Internet, even the best Internet money can buy.

More broadband users are finding that their Internet is running slow and despite paying for top of the line services, they are still suffering from slow Internet. Why is it that users are paying for “maximum turbo” Internet that advertises 24 Mbps, but only getting maybe half of that or worse around 6 Mbps? The answer is not so simple, but simply stated—the actual speed varies and is dependent on the users upstream and downstream usage. An example of this can be demonstrated in the typical family household with several different users and bandwidth needs. Here’s one common scenario. It’s eight o’clock, dinner is done and dishes are washed, homework is finished and safely tucked away in backpacks. The hours before we go to sleep account for the world’s peak Internet usage. Our downtime is often spent on the Internet and for many of us it has become the gateway of entertainment. One teenager upstairs is playing his favorite video game with his twenty or so closest Internet friends. The other teenager is playing catch-up with their favorite television show by streaming missed episodes until bedtime. Mom is facebooking, pinning, and simultaneously playing FarmVille on Facebook. Dad is checking the daily news and coverage on his favorite sports team (both online) to the backdrop of streaming music. A younger child is watching an episode of Mickey Mouse Clubhouse before his nighttime storybook.  No wonder the Internet is slow. Everyone is sharing the same connection and at peak usage hours the network can easily become bogged down. Thankfully, HomeNet intelligent routers can help!

Device Profiles

And what happens if you aren’t even sure which of your family’s devices is hogging all the bandwidth? The HomeNet router’s ability to create device profiles fore each of your Internet-connected devices allows you to easily identify each of your family’s devices and furthermore find out which one may be bogging down your network. Profiles are created for each device that can be customized with colors and names to make it easily identifiable. Priority defaults can be given to devices in your home office during the day and then you can choose to manually shift to entertainment during the evening or prime Internet hours. Adjustments can be made at any time to manually optimize the network to match your family’s specific needs.

Usage Tracking

HomeNet routers can provide solutions for your family’s broadband problems, by first allowing you to actually see where your Internet usage is being used or in other words usage tracking. You can easily view the bandwidth usage for each device on your network that you’ve labeled using our Device Profiles mentioned above. This tool allows you to identify where your priority usage should be, then you can make changes accordingly. The scheduling option allows you to set transitions according to your usage needs. In a roommate setting it can also allow you to effectively divide the Internet cost.

Network Monitoring

Monitoring your network just became simple. The sharp, easy to understand graphical display enables you to track and monitor your network and devices. The usage tracking can be done both in real-time and as a usage history report making it easy to monitor your devices’ bandwidth usage and also allow you to troubleshoot network connectivity issues and bandwidth hogs as well.

After all, it’s your Internet, control it! You can join our pre-order list today and get your very own intelligent router!

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